Cookie Policy – Phoenix Design & Build

  • Last updated: 19/03/2026
  • Phoenix Design & Build (“we”, “us”, “our”) uses cookies and similar technologies on this website.
  • This policy explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies?

  • Cookies are small text files placed on your device when you visit a website.
  • They help websites function effectively, improve user experience, and provide information about how the site is used.

How We Use Cookies

  • Ensure the website operates correctly and securely
  • Improve website performance and usability
  • Analyse visitor behaviour to enhance our services
  • Support marketing and advertising activities where applicable

Types of Cookies We Use

Strictly Necessary Cookies

  • Essential for the operation of our website
  • Enable core functions such as navigation, security, and access to features
  • Do not require user consent

Analytics Cookies

  • Help us understand how visitors interact with our website
  • Collect aggregated and anonymised data
  • May include services such as Google Analytics
  • Used to monitor traffic and improve functionality

Functionality Cookies

  • Allow the website to remember user preferences
  • Enhance user experience through saved settings or inputs

Marketing Cookies

  • Track browsing activity to deliver relevant advertising
  • May include services such as Google Ads or Meta (Facebook) Pixel

Legal Basis for Using Cookies

  • Strictly necessary cookies are used based on legitimate interests
  • All other cookies are used only with user consent
  • Users can withdraw consent at any time

Managing Your Cookie Preferences

  • Users are presented with a cookie banner on first visit
  • Options include accepting, rejecting, or managing cookies
  • Cookies can also be controlled through browser settings
  • Disabling cookies may affect website functionality

Contact Forms and Personal Data

  • Our website may include contact forms collecting name and email address
  • Information is used solely to respond to enquiries
  • Data is processed in accordance with our Privacy Policy
  • Not used for marketing without consent

Third-Party Cookies

  • Some cookies may be set by third-party services
  • These providers manage their own cookie and privacy policies
  • We do not control these cookies directly

Changes to This Policy

  • This Cookie Policy may be updated from time to time
  • Any updates will be published on this page

Contact Us

  • Phoenix Design & Build
  • Unit 15
  • Woodfalls Industrial Estate
  • Gravelly Ways
  • Laddingford
  • Kent
  • ME18 6DA
  • Email: hello@phoenixdbltd.co.uk